Shipping Policy
At Shahi Gehnaa, every piece of jewellery is handcrafted with care and packed securely to ensure it reaches you in perfect condition.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Handmade or customized jewellery may require additional processing time. If so, we will notify you.
Shipping Time
- Standard delivery across India usually takes 3–7 business days, depending on your location.
- Delivery to remote areas may take a little longer.
Shipping Charges
- Shipping charges (if applicable) will be displayed during checkout before you complete your purchase.
- We may offer free shipping on selected orders or promotional offers.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (if provided), so you can track your package.
Delivery
- Please ensure that your shipping address and contact details are accurate when placing your order.
- We are not responsible for delays caused by courier services, weather conditions, public holidays, or other unforeseen circumstances.
Damaged or Lost Packages
- If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery (or expected delivery) with your order details and photos, if applicable. We will do our best to assist you.
Contact Us
If you have any questions about shipping or your order, please contact us through the contact details provided on our website. We are always happy to help.
Thank you for shopping with Shahi Gehnaa. We appreciate your trust and support for our handmade jewellery business