shipping policy
Here's a professional Shipping Policy for ShahiGehnaa.com, suitable for a handmade fabric jewellery brand.
Before publishing, adjust the shipping charges and delivery timelines if your business uses different values. Clear shipping policies help set customer expectations and reduce support requests. (Shopify)
Shipping Policy
Effective Date: July 21, 2026
Welcome to ShahiGehnaa.com. We are committed to delivering your handmade jewellery safely and on time.
Order Processing
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All orders are processed within 1–3 business days after successful payment.
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Orders are not processed on Sundays or public holidays.
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During festive seasons or special sales, processing may take a little longer.
Shipping Time
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Within India: Estimated delivery is 3–7 business days, depending on your location.
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Delivery timelines may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
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Free Shipping on orders above ₹999.
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A standard shipping fee may apply to orders below ₹999. The shipping cost will be shown during checkout.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS/WhatsApp (if available), so you can track your package.
Delivery Address
Please ensure that your shipping address and contact number are correct before placing your order. We are not responsible for delays or failed deliveries due to incorrect information provided by the customer.
Delayed or Lost Shipments
While we work with trusted courier partners, occasional delays may occur due to factors beyond our control. If your order has not arrived within the expected delivery period, please contact us and we will assist you.
Damaged Package
If you receive a damaged package, please contact us within 48 hours of delivery with clear photos of the package and product so we can investigate and provide a suitable resolution.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: support@shahigehnaa.com
Website: https://www.shahigehnaa.com
Thank you for shopping with ShahiGehnaa. We appreciate your trust and look forward to serving you with beautiful handmade jewellery.
If you'd like, I can also create matching Return & Refund Policy, Exchange Policy, Terms & Conditions, and FAQ pages in the same professional style for your website.